Legal notice
Seller: FOURTH WAVE RECORD FACTORY
Operator: KIMIHIKO SATO
Address: 4-5-19 Akasaka, Minato-ku, Tokyo 107-0052, Japan
Phone Number: 03-3586-0411
*For accurate handling and record-keeping purposes, please contact us via email.
Inquiry: Please use the Contact form.
Sales Price: Please refer to the details page for each product.
Other Charges:
* Consumption Tax
* Shipping Fee
* Customs Duties/Import Taxes: When shipping overseas, customs duties/import taxes may apply depending on the destination country or region. Please note that these will be the customer's responsibility.
Payment Methods: The following payment methods are available.
* Credit Card Payment
* Shop Pay
* Apple Pay
* Google Pay
Payment Timing: Payment is finalized at the time of order.
* Delivery Time: Orders are usually shipped within 3-7 business days after order confirmation.
* Please note that we do not ship on weekends or public holidays.
* For pre-ordered items, shipping will commence sequentially after the product release date.
* Delivery Method: Delivery will be handled by our designated shipping company (Japan Post, Yamato Transport, etc.). * Please note that we cannot accept requests for specific shipping companies.
* Returns, Defective Products, and Cancellations
* Returns, Exchanges, and Cancellations Due to Customer Convenience: Except in cases of defective products, we do not accept returns, exchanges, or cancellations due to customer convenience. Please carefully review your order details before proceeding.
* Defective Products/Incorrect Shipments: If the product you received is defective or different from what you ordered, please contact us at the email address above within 7 days of receiving the product. We will promptly arrange for an exchange or refund.
Return Period: Within 7 days of receiving the product (only applicable to defective products or incorrect shipments)